If you have received a post card with the above referenced “Service Code” We are simply writing to let you know the "Required 2nd lock" (preferably a round disc lock) is missing from your storage unit door. Your primary barrel lock was found in place and in the locked position. Our new doors have a position for the second lock and it is "Our policy to require this additional lock" be in place to double the protection against unauthorized entry by a third party. If you have received this notice, we have placed a new disc lock on your door, added the cost of the lock ($6.00) to your account and will have the keys available to you at our front desk during normal business hours. Click in this link for our office hours and contact information.
Thank you for joining our efforts to have your unit as secure as possible. Your attention to the type of lock and insuring our policy of double locks is deeply appreciated.
We appreciate having you as a customer.
The staff at Valley Mini Storage |